COVID-19 Safety

We’re thrilled to be welcoming you to the Orange Tree.

 
Most performances are available to book at full capacity. There are a selected number of distanced performances with face coverings and reduced capacity. Should you wish to transfer from a full capacity performance to a distanced performance for your comfort, please contact our Box Office team who will be happy to assist you. 

We ask you to please consider wearing a mask while you're joining us for a performance, to protect the actors and each other, and reduce risk of cancellations, however it is not a requirement of entry.
 
We have been 'See It Safely' approved
We have been granted the use of Society Of London Theatre & UK Theatre's 'See It Safely' mark. 

Measures put in place include:
■ Advanced air ventilation system circulating fresh air from outside into the theatre
■ Selected distanced seating performances with face coverings and reduced capacity
■ Contactless e-tickets 
■ Cashless transactions
■ Hand sanitiser stations available
■ Regular cleaning of the theatre
 
QUESTIONS YOU MAY HAVE ABOUT RETURNING TO THE THEATRE

How will my ticket work?
We advise that tickets are purchased in advance as an e-ticket or print-at-home ticket. This will allow us to let you enter the theatre more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team.

Tickets for distanced performances are only available in fixed bubbles, usually 1, 2, 3 or 4 tickets are seated together and each bubble is distanced from others. 

Will I need a face covering?
For full capacity performances, we ask you to please consider wearing a mask while you're joining us for a performance, to protect the actors and each other, and reduce risk of cancellations, however this is no longer a requirement.

For distanced performances, face masks are required whilst in the theatre auditorium. People who are exempt from wearing face coverings will not be able to sit in the front row. 

What should I bring?
Please keep your belongings to a minimum and with you at all times. We do not have a cloakroom.

Will I be able to buy interval refreshments?
The bar is open before the show - and during the interval when there is one in a performance. You are welcome to buy drinks and enjoy them in the auditorium, and you will also be able to pre-order drinks, which will be at your seat when you arrive. Information on how to order will be sent in your pre-show email.

What else are we doing?
We will be cleaning the theatre thoroughly before every performance and regularly disinfecting. Please use the hand sanitiser stations when you enter and exit the theatre. 

What happens if I feel ill and can’t use my ticket?
We will be ensuring that you have flexibility by allowing tickets to be exchanged up to 48 hours prior to the performance. Contact Box Office [email protected] or 020 8940 3633.

Please do not attend the venue if you believe you may have COVID-19.